
HannahClara Vilsek
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Activity overview
Latest activity by HannahClara Vilsek-
HannahClara Vilsek created an article,
About our electricity supplier, Rebel
Rebel is the carefully selected electricity supplier for the tenant platform, delivering 100% fossil-free electricity from solar, wind, nuclear, and hydroelectric power. Rebel emphasizes simplicity...
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HannahClara Vilsek created an article,
I found cheaper electricity on a comparison site. How can you claim to be the cheapest?
Comparison sites often feature temporary promotional prices valid for only a few months. After that, prices typically rise to standard rates. Rebel and the tenant platform offer stable, low prices ...
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HannahClara Vilsek created an article,
How does Rebel’s price guarantee work?
Rebel’s price guarantee ensures you receive the lowest electricity prices on the market. If you find a better price with the same terms, Rebel will match it.
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HannahClara Vilsek created an article,
What should I do if I have issues with my electricity bill or contract?
If you signed your contract via the tenant platform and Rebel, contact Avy customer service at support@avy.se. If your contract is with another supplier, reach out to that company directly.
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HannahClara Vilsek created an article,
What happens if I move?
When moving, you’ll need to terminate your electricity contract for that property. Simply contact Rebel at info@renenkelbilligel.se. Ensure that your final bill is paid to avoid collection fees. Yo...
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HannahClara Vilsek created an article,
How can I track my electricity consumption?
You can monitor your electricity usage in real time via the tenant platform. This helps you keep track of your costs and consumption.
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HannahClara Vilsek created an article,
How do I pay for electricity?
You pay for your electricity consumption in arrears each month. Your invoices can be found under the "Payment" tab on the tenant platform. Make sure to pay on time to avoid collection fees and powe...
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HannahClara Vilsek created an article,
Is the electricity provided fossil-free?
Yes, the electricity provided via the tenant platform and Rebel is 100% fossil-free, sourced from renewable energy such as solar, wind, nuclear, and hydroelectric power.
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HannahClara Vilsek created an article,
Can I switch grid operators?
No, grid operators have a monopoly in your area. However, you don’t need to worry – we handle all communication with them on your behalf.
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HannahClara Vilsek created an article,
Why do I receive two invoices, one from the grid operator and one in the tenant platform?
Grid Operator Invoice: This covers your grid subscription and maintenance of the power network delivering electricity to your home. Electricity Supplier Invoice: This is for the electricity you’ve...