Skip to main content
Avy End-user Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Avy End-user
  2. Electricity
  3. Frequently asked questions

Frequently asked questions

  • About our electricity supplier, Rebel
  • I found cheaper electricity on a comparison site. How can you claim to be the cheapest?
  • How does Rebel’s price guarantee work?
  • What should I do if I have issues with my electricity bill or contract?
  • What happens if I move?
  • How can I track my electricity consumption?
  • How do I pay for electricity?
  • Is the electricity provided fossil-free?
  • Can I switch grid operators?
  • Why do I receive two invoices, one from the grid operator and one in the tenant platform?
  • What is the difference between an electricity contract and a grid operator?
  • What is an assigned electricity contract, and why should I avoid it?
  • Why should I sign my electricity contract here on the tenant platform?
Avy End-user
Svenska
Powered by Zendesk